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FAQ's

Help:

For general computing help 24 hours a day contact the DoIT Help desk:

For specific questions regarding your web site: rso-webadmin@www.wisc.edu

Non computing RSO questions can be directed to the Student Organization Office: soo@odos.wisc.edu

Getting Started
1. How do I obtain a web site for my RSO?
2. How can I obtain or reset a password?
3. I have never created a web site - where can I find help?

Publishing
4. Where can I obtain software to publish my web site?
5. How do I publish my content via SecureFTP with the ID/Password supplied?
6. Do I have Telnet access to the server?
7. How much quota does the site have?

Features
8. Does the DoIT RSO hosting service offer scripting such as ASP, PHP or provide databases such as MySQL, MS SQL?
9. Do we have use of Sever Side Includes?
10. Does the server support use of Front Page Extensions?
11. Do you offer use of a hit counter?
12. Can I create web forms that send email?
13. How do I password protect directories for my web site?

General
14. Does DoIT offer personal web site hosting?
15. When was SIT discontinued?
16. Are additional domains available?
17. Can we also request Email accounts, lists, calendaring, for our RSO?

 

Getting Started

1. How do I obtain a web site for my RSO?

-- Any registered org listed in the SOO/RSO directory is eligible for a RSO web site. To get a site the main org contact listed in the directory can send us an email with the requested URL: orgname.rso.wisc.edu We then will send the org contact the info to manage and publish the account.

2. How can I obtain or reset a password?

-- We are instructed by the SOO office to only send passwords to the organizational contact listed in the SOO/RSO directory.  Then it's up to the main org contact to decide who in the org should have it. To get the password for an RSO site have the organizational contact email us at:
rso-webadmin@www.wisc.edu

If you know the existing password and wish to reset it please use the password reset utility.

3. I have never created a web site - where can I find help?

-- DoIT offers many free classes in the latest web development tools.  For  more information please see the Software Training for Students web site at: http://www.doit.wisc.edu/training/student/

Publishing

4. Where can I obtain software to publish my web site?

-- WiscWorld / DoIT Shelf: Containing free software for students supported by the DoIT Help Desk -- SFTP clients, Email, etc..
-- Wisconsin Integrated Software Catalog (WISC): Allows students and departments throughout the University of Wisconsin System to purchase popular software packages at substantial discounts.

5. How do I publish my content via SecureFTP with the ID/Password supplied?

-- Settings for connecting via Secure FTP (SFTP)can be found at: http://webhosting.doit.wisc.edu/rso/publish.php NOTE: SFTP access is restricted to the wisc.edu domain. If off campus OR using the UW wireless, please see the Virtual Private Network (VPN) information.

6. Do I have Telnet access to the server?

-- No, server access is restricted to SFTP.

7. How much quota does the site have?

-- The default quota is set to 150MB's and capped at 1GB. You can get a detailed view of quota usage within your web site at: https://webhosting.doit.wisc.edu/rso/ctrl/get_quota.php - The login is the same ID/Password used to publish

You can request more space by contacting us at: rso-webadmin@www.wisc.edu

Features

8. Does the DoIT RSO hosting service offer scripting such as ASP, PHP or provide databases such as MySQL, MS SQL?

-- We do not offer scripting support or databases for the free RSO Hosting Service. Adding these components would place additional support costs and unfortunately at this time the service is not funded to provide these.

9. Do we have use of Sever Side Includes?

-- Yes, see the SSI info at: http://webhosting.doit.wisc.edu/rso/ssi.php

10. Does the server support use of Front Page Extensions?

-- No, the server is a Linux/Apache. As such FP Server Extensions are not currently supported (non Windows web server/OS)

11. Do you offer use of a hit counter?

-- We do not offer hit counters - If you are interested in a hit counter there are many free providers available. However we do provide monthly statistical reports for each RSO web site

12. Can I create web forms that send email?

-- Yes, see the CGI-Email info page at: http://webhosting.doit.wisc.edu/rso/cgi.php

13. How do I password protect directories for my web site?

-- Please see the information on using the Password Protection Script

General

14. Does DoIT offer personal web site hosting?

-- Yes, My Web Space is a Web hosting and file storage system offered to the UW community.

15. When was SIT discontinued?

-- SIT was no longer available as of October 31, 2004.

16. Are additional domains available?

-- The free RSO hosting service provides one domain in the form of ORGNAME.rso.wisc.edu

17. Can we also request Email accounts, lists, calendaring, for our RSO?

-- Yes. Information detailing DoIT support for all Registered Student Organizations can be found at: http://soo.studentorg.wisc.edu/handbook/07-08/doit_rso_support.html

If you have any questions about this service please email: rso-webadmin@www.wisc.edu

General RSO questions can be directed to the Student Organization Office: soo@odos.wisc.edu

 


Copyright © 2007 The Board of Regents of the University of Wisconsin System